RESERVATIONS & PAYMENT
To reserve a space on one of our pilgrimages, complete the on-line registration form. Your booking will be confirmed by e-mail within 3 business days. Please do not send us payment until your reservation has been confirmed.
Payments may be made in Euros via electronic bank transfers or with VISA via the PayPal system. Please note that PayPal VISA payments will have a surcharge added to the amount paid to cover the additional expense. For 2008 we have established prices in Euros with a fixed exchange rate of US $1.40 / €1. If the price in US$ fluctuates more than US$20 as a result of changes in the exchange rate, we reserve the right to recalculate the US$ equivalent.
To reserve a space we require a non-refundable deposit of €400. The balance of the cost of the pilgrimage is due 60 days prior to the scheduled departure date. If final payment is not received by the due date, Pilgrim Pathways, S.L. reserves the right to treat the reservation as cancelled. Full payment is due at the time of reservation for any pilgrimage booked within 60 days prior to its departure date. Please contact us for further information if you have any questions.
Once we receive your deposit, we will send a letter giving an account balance and reminding you of the due date for final payment.
CONFIRMATION OF BOOKING AND TRIP INFO
Your booking will be confirmed by email. We will send pre-departure information with complete details on what items to bring, how to prepare for your trip and travel directions for arriving at the meeting/departure point 3 months prior to departure.
CANCELLATION POLICY & TRANSFERS
You must notify us in writing or by fax if you wish to cancel your pilgrimage. We calculate your refund on the day we receive written cancellation. We will refund you the cost of the trip less the following per person charges:
· €40 per person more than 90 days
· €160 per person between 60-89 days
· 50% of the tour price per person between 30-59 days
· 100% of the tour price per person within 29 days or fewer of the departure date.
If you wish to transfer from one pilgrimage to another up to 60 days before departure of the pilgrimage you are transferring from, the Transfer Fee is €50. If you transfer within 59 days, our regular Cancellation Policy fees will apply as outlined above. Transfers are not possible from one season to the next.
Pilgrim Pathways, S.L. reserves the right to cancel any pilgrimage prior to departure for any reason, including insufficient number of participants. The required minimum number of participants is six (6). If the pilgrimage is cancelled, participants will receive a full refund of money paid to Pilgrim Pathways.
We strongly recommend that you purchase trip cancellation insurance in all cases. Pilgrim Pathways, S.L. does not recommend the purchase of non-refundable, advance purchase airline tickets.
We offer a €50 discount on pilgrimages booked more than five months in advance. Additionally, we offer a group discount. Your group must have five or more travellers in order to quality for this discount. We cannot combine discounts.
No partial refunds will be given for unused hotel rooms, meals, entrance fees or other services for any reason whatsoever. Credits are not given for services not used.
If you have a group of six (6) or more and are interested in any of our pilgrimages but the dates we have listed are not convenient, contact us and we will try to schedule one of these pilgrimages adapted to the dates you want.
Proof of medical insurance, valid for travel in Europe, is required for participation in all pilgrimages organized by Pilgrim Pathways, S.L. prior to departure. Emergency transport, medical or hospitalization costs resulting from illness or accident during the trip are the sole responsiblity of the participant.
In the unlikely event of a personal or family medical emergency before, during or after your pilgrimage, we strongly urge you to obtain travel insurance, including coverage for trip cancellation, loss and theft of baggage, and emergency evacuation.
You must ensure that your travel insurance includes coverage for activities such as hiking or trekking before you contract it. A reliable travel agent can assist you in choosing the appropriate coverage.
LIMITATIONS OF LIABILITY
The participant understands that he/she is booking onto an adventure tour and that there are inherent risks involved in such travel. These risks include, but are not limited to, vehicular traffic, weather conditions, illnesses or accidents caused by stress, fatigue or consumption of food and alcoholic beverages, secondary transportation by bus, car, van taxi, boat or other conveyance.
Pilgrim Pathways, S.L. assumes no responsibility for any claims, damages, expenses or other financial loss to person or property arising out of these inherent risks. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well-being of the passengers. The right is reserved to substitute hotels, alter the itinerary, and reverse the order of the places to be visited.
On the advancement of deposit to Pilgrim Pathways, S.L., the depositor therefore agrees to be bound by the above recited terms and conditions. All participants will be required to sign a risk release statement and participant’s acknowledgment form prior to joining a trip’s departure.
RISK RELEASE STATEMENT
A risk release statement (liability waiver) will be sent upon receipt of the deposit. It must be signed and returned to our office. If the signed liability waiver is not received by the Pilgrim Pathways office by the tour date, Pilgrim Pathways, S.L. reserves the right to treat the reservation as cancelled.
RESPONSIBILITIES OF PARTICIPANTS
In order to guarantee the safety, enjoyment and smooth operation of each pilgrimage, Pilgrim Pathways asks that participants agree to the following
· It is the responsibility of each participant to select a pilgrimage appropriate to his or her interests and ability to participate.
· You must be in sufficiently good health to participate in the pilgrimage you select.
· You must prepare for your pilgrimage by reading carefully the information sent to you prior to departure.
· You must bring appropriate clothing and equipment.
· You must respect the laws of the country and the customs of the areas visited on the pilgrimage. This includes wearing clothing appropriate for visits to the churches, chapels, monasteries and convents visited along the route.
At the discretion of the leader, a participant may be asked to leave the pilgrimage if the leader feels his or her continued participation may be detrimental to other pilgrims or to the individual.
PARTICIPANT’S ACKNOWLEDGEMENT FORM
The participant’s acknowledgement form will be sent upon receipt of the deposit. It must be signed and returned to our office. If the signed participant’s acknowledgement form is not received by our office by the pilgrimage departure date, Pilgrim Pathways, S.L. reserves the right to treat the reservation as cancelled.
Pilgrim Pathways, S.L. reserves the right to alter the itinerary of any trip if we deem such an action necessary due to circumstances beyond our control (for example, in the case of inclement weather).
A minimum of 4 (four) participants on any pilgrimage needs to want to participate in any of the optional activities in order for us to offer them.
Since luggage space is limited on the van or mini-bus, we request that you limit your luggage to one suitcase per person.
Walkers are required to wear lightweight hiking boots with ankle support or other suitably durable walking shoes. A daypack will be needed to carry snacks, a water bottle, and other personal items you wish to have with you while walking each day (for, example, binoculars, camera, etc).